Shipping Policy
Lag shipping is only available on overnight shipping.
Doa's need to be photographed and sent with proof within 2 hours of delivery. Doa replacements are prohibited for packages that are left outside in the sun. That is your negligence.
Tracking information is on your order details. You can also find it in your email inbox.
Flat rate shipping. All shipping costs covers the label and materials needed to ship your new friend to you.
2 day shipping -$35
Overnight - $50
Enclosure processing time.
All Artificial enclosures are made by talented, knowledgeable artist. They are seal with polyurethane sealant. All enclosures are made to order.
To cure these enclosures. They do take around 2/3 days to cure.
Bioactive enclosures... please note that bioactive enclosures have live insects and plants. They will be shipped during the week days.
Our shipping days are Tuesday and Wednesday. Thursdays - overnight only.
Live animals and Live bioactive plants and microfauna. - Fed Ex
Enclosures, bioactive supplies and feeders- Ups/Usps